Paul Davis Restoration of West Michigan

I called Paul Davis due to having water damage in my basement. It was a very traumatic experience, but the absolutely amazing people at Paul Davis were able to help me out and put my mind at ease. The amazing mitigation supervisor, Eric, was just outstanding and very knowledgeable. He was able to make me feel like his only customer, and show me his direct attention. The mitigation team as a whole was outstanding as well. Watching the crew I was able to see how much care and effort they put into everything they do to complete the project in a safe and precise manner. I will definitely recommend Paul Davis to anyone having to deal with issues regarding mitigation or Reconstruction!

We were unlucky enough to have 2 water claims at the same time (found one when looking for the other in the ceiling) and then our basement flooded right before Christmas from a bladder tank leak! Paul Davis handled everything. They were here within 2 hours to begin the dry out/ clean up process and were detailed about looking for and treating mold. It was confusing having so many claims at once, but here we are over a year later from the first one and everything is dry and beautifully rebuilt. I highly recommend them!

I found Paul Davis Restoration through a Google search after a wet, moldy wall was found behind a shower renovation. I had no idea who to call, but they looked like they could do the job and had good reviews. Jill in the office was very nice and asked all the right questions. It was clear that they were the right company to call! Eric and Joey came out within an hour and sized up my situation. They even did some extra cleaning of the area and sprayed the questionable moldy spots! From there, they had my adjuster on the phone while they were here, and had arranged to have her meet us at my house the next morning at 10:00. Eric and Evan showed up early and got their equipment set up to get the drying process started. They were excellent communicators, knowledgeable, extremely responsive anytime I needed something, and even my adjuster said that my insurance works with Paul Davis a lot, and they're "great." This was definitely something comforting to hear! Eric, Joey, and Evan were all terrific to work with! I won't hesitate to recommend them to friends, and I would call them in the future without thinking twice!

Casey was the person who did the work. He was soooo careful to not leave a mess elsewhere; was very careful in doing excellent work; took the time to let us know exactly when he would be here and was always here when he said he would be. We would recommend this company to anyone who needed work done! Thank you for everything!

Jason was great! He was polite, thorough and professional. We contacted them because we thought that we had a mold issue in our attic. He came out for the free inspection and told us everything looked good. It was so relieving to know that we didn't have a problem. We will definitely reach out if we ever have concerns in the future.